PharmaceuCare 

This notice describes how health information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.

PharmaceuCare respects your privacy. We understand that your personal health information is very sensitive. We will not disclose your information to others unless you tell us to do so, or unless the law authorises or requires us to do so.

The law protects the privacy of the health information we create and obtain in providing our care and services to you. For example, your protected health information includes your symptoms, test results, diagnoses, treatment, health information from other providers, and billing and payment information relating to these services.

For health care operations:

• We use your medical records to assess quality and improve services.
• We may contact you to give you information about treatment alternatives or other health-related benefits and services.

Our Responsibilities

We are required to:

• Keep your protected health information private;
• Follow the terms of this Notice.

We have the right to change our practices regarding the protected health information we maintain. If we make changes, we will update this Notice. You may receive the most recent copy of this Notice by calling and asking for it or by visiting this website.

To Ask for Help or Complain

If you have questions, want more information, or want to report a problem about the handling of your protected health information, you may contact us on contact@PharmaceuCare.com

If you believe your privacy rights have been violated, you may discuss your concerns with any staff member. You may also deliver a written complaint to a privacy officer at PharmaceuCare.

Other Disclosures and Uses of Protected Health Information

Notification of Family and Others

• Unless you object, we may release health information about you to a friend or family member who is involved in your health care. We may also give information to someone who helps pay for your care, e.g. Medicare. In addition, we may disclose health information about you to assist in disaster relief efforts.

You have the right to object to this use or disclosure of your information. If you object, we will not use or disclose it.

We may use and disclose your protected health information without your authorisation as follows:

• For Law Enforcement Purposes such as when we receive a subpoena, court order, or other legal process, or you are the victim of a crime.
• For Health and Safety Activities. For example, we may share health information with the Department of Health.
• In the Course of Judicial/Administrative Proceedings at your request, or as directed by a subpoena or court order.
• For Specialised Government Functions. For example, we may share information for national security purposes.

Other Uses and Disclosures of Protected Health Information

Uses and disclosures not in this Notice will be made only as allowed or required by law or with your written authorisation.

Your Health Information Rights

The health and billing records we create and store are the property of PharmaceuCare. The protected health information in it, however, generally belongs to you. You have a right to:

• Receive, read, and ask questions about this Notice.
• Ask us to restrict certain uses and disclosures. You must deliver this request in writing to us (including email).
• Request that you be allowed to see and get a copy of your protected health information. You may make this request in writing.
• Have us review a denial of access to your health information-except in certain circumstances.
• Ask us to change your health information. You may give us this request in writing. You may write a statement of disagreement if your request is denied. It will be stored in your health record, and included with any release of your records.
• Ask that your health information be given to you by another means or at another location. Please sign, date, and give us your request in writing.
• Cancel prior authorisations to use or disclose health information by giving us a written revocation. Your revocation does not affect information that has already been released. It also does not affect any action taken before we have it.